Complete Terms and Conditions

How to Order

  • Prepare your purchase order or requisition and mail to address on right.
  • Phone orders to 800-547-0808 or 802-223-8948.
  • Orders for non-standard signs and street signs must be submitted in writing.

Quotations

Requests for quotations should be sent or phoned into the office with the item description, desired quantity, and delivery requirements.

Terms & Conditions

Subject to approval by credit department. Standard terms are net 30 days from invoice date. 1.5% service charge will be added to all past due invoices. Credit approval and finance charges do not apply to governmental agencies. Orders less than $75.00 subject to $5.00 handling fee.

Shipping

All items are F.O.B. factory unless otherwise quoted in writing or noted in this catalog.

Return Policy

Please check your order carefully upon receipt of goods and note on carrier delivery receipt if damage is discovered. Should you discover hidden damage after delivery, you should contact the carrier immediately and request an inspection report be completed.

All returned merchandise must be accompanied with a return authorization number. Goods returned without authorization will be subject to a 50% restocking charge. Standard restocking charge is 15%. Please package returned goods in the same manner as you received them. DO NOT tape sign blanks together. On finished signs or faces, package with care, be sure that there is slip sheeting between each piece. All return credit will be given after we receive merchandise, verify the quantity, and inspect for damage due to negligence on the part of the customer.

Equipment Delivery Policy

Upon delivery of any equipment it is the responsibility of the customer to unload the equipment and to thoroughly inspect the equipment for any possible damage done during transportation to the delivery site. The customer must make note to the driver, explain damage on bill of lading in detail, (take pictures if possible), have driver sign regarding said damage.

NOTE: If damage is not noted on bill of lading, it is impossible after the driver leaves to make any type of damage claims. It must be noted at the time of delivery. No exceptions. Notify Worksafe Traffic Control Industries immediately at 800-547-0808 or 802-223-8948 and ask for Scott or Steve. Keep all documentation for filling damage claims.